| Feature | Essential | Professional | Enterprise |
|---|---|---|---|
| Website & Design | |||
| Custom website build (value) | Up to $3,500 | Up to $5,500 | Up to $10,000 |
| Responsive mobile design | Included | Included | Included |
| Redesign every 3 years | Included | Included | Included |
| Quarterly UX/design reviews | Not Included | Not Included | Included |
| Hosting & Security | |||
| Managed hosting & SSL | Included | Included | Included |
| Security monitoring | Included | Included | Included |
| WordPress core & plugin updates | Included | Included | Included |
| Daily backups | Included | Included | Included |
| Compliance | |||
| WCAG 2.1 AA compliance | Included | Included | Included |
| Examination‑ready documentation | Included | Included | Included |
| Accessibility scan frequency | Bi‑annually | Quarterly | Quarterly |
| Accessibility reports | Basic | Detailed | Comprehensive |
| Support | |||
| Break/fix support | Included | Included | Included |
| Monthly support hours | 1 hour | 2 hours | 3 hours |
| Response time | 48 hours | 24 hours | Same business day |
| Performance optimization | Not Included | Not Included | Included |
| Pricing | |||
| Monthly rate | $399/mo | $549/mo | $799/mo |
| Partnership term | 36 months | 36 months | 36 months |
| Setup fee | $0 | $0 | $0 |
| Add-On | Monthly Rate | Includes | Overage |
|---|---|---|---|
| Content Care | $149/mo | 5 update requests/mo, 24-48hr turnaround | $75/request |
| Content Pro | $249/mo | 12 update requests/mo, same-day simple requests | $60/request |
| Digital Marketing | Custom | SEO, social media, email marketing | Custom quote |
| Compliance Alerts | Included | Regulatory change notifications & assessments | N/A |